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Claim up to £375,000 Compensation for your Mis-Sold Pension

Were you advised to transfer your pension into an inappropriate scheme or investment and have lost out as a result?

You may be part of more than £10 billion worth of UK pensions that have been mis-sold.

We can help you get the compensation you deserve to get your financial future back on track.

Check your claim eligibility today

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Our 3 Step Process

Step 1

Find Out If You Can Claim

Get in touch using our simple online form and one of our claims specialists will be in touch for a FREE full no-obligation review of your case to see if you have a genuine claim.

Step 2

Leave us to it

Once you’ve provided us with any relevant info you have, your claims expert will work on your behalf (we’ll even chase up your paperwork with the company if you can’t find it) so you won’t have to lift a finger.

Step 3

Claims success

While not all claims are guaranteed to win, at the conclusion of a successful claim, we will aim to get you the maximum compensation possible. As a No-win, No-fee claim, you only have to pay us fees in the event of claim success.

If you used any of these companies, you may be eligible to claim...

Our Successful Claims

Mr. J received bad advice to transfer his pension.

He was awarded £50,000 compensation.

Mr. P was mis-sold shares and lost £7,225.

He was awarded £16,989 compensation.

Mr. D received bad advice to transfer his British Steel Pension.

He was awarded £85,000 compensation.

*Disclaimer: the claim amounts above are genuine, though the images used are not the actual claimants, in order to protect their identity.

Start Your Mis-Sold Pension Claim Today

Get up to £375,000 Compensation for your Mis-Sold Pension

Office hours: 9-5 Monday to Friday

Mis-sold pension claims

What is a mis-sold pension?

When people buy pension products, they should be given high-quality financial advice that is appropriate for their situation and in their best interests. In some cases, bad or misleading advice may have been provided resulting in substantial losses and poor performance.

Bad performance in itself doesn’t mean a pension was mis-sold, but if you were advised to transfer your pension into another scheme without being given sufficient information about the product, and the new pension scheme was unsuitable for your needs, your pension may have been mis-sold. If you believe you were misled about your pension, you may be able to claim compensation.

Trusted claims handlers

Why Claims Depot?

Claims Depot is dedicated to helping those who have been a victim of pension mis-selling get compensation for the losses they may have suffered. We can even help you if the provider or pensions advisor has gone out of business.

If you believe that your pension was mis-sold, contact us to find out how we can help you recover your lost pension funds and secure your financial future. If you are unsure if you have a claim, we can find this out for you, and you don’t need to have all the documentation to hand as we can chase this up for you with the relevant company. 

Our compensation recovery experts have helped thousands of pension holders already. Starting a claim is straightforward, and we act on a no-win, no-fee basis, meaning that you won’t have to pay us a thing if your claim is unsuccessful.

Start your claim

Why make a pension claim?

Any pension advice given should take into account a range of factors before recommending a pension product to you. Your income, outgoings, retirement plans and attitude to risk are all matters that should have been considered  – if this didn’t happen in your case, you could have been mis-sold.


In some instances, some pension advisors might have intentionally given bad advice to clients just so they could earn bigger commissions. This could have encouraged you to invest in high-risk sectors or promised unrealistic returns on investments.

Making a mis-sold pension claim can help you recover your lost pension funds and hold the responsible parties to account.

Start Your Mis-Sold Pension Claim Today

Get up to £375,000 Compensation for your Mis-Sold Pension

Office hours: 9-5 Monday to Friday

Got a valid pension claim?

How do you know if your pension has been mis-sold?

There are a number of ways in which you might have been affected by pension mis-selling. If any of the following applies to you following pension advice from an advisor, there is a very good chance you have a valid claim…

  • You transferred from a safe defined benefit/final salary pension into a SIPP, QROPS or another unsuitable personal pension.
  • You transferred into a scheme with excessive fees or commissions.
  • You transferred into an unregulated or potentially fraudulent investment.
  • You transferred from a good scheme into a more expensive, complicated, unsuitable, or non-mainstream product.
  • A transfer took place without the terms and conditions, risks, charges, or fees being explained.
  • You transferred without being informed of any benefits you would lose 
  • You invested in a high-risk pension or unsuitable non-mainstream product 
  • Your personal circumstances were not fully explored and considered by the advisor prior to any switch.
Pension claim values

How much could a mis-sold pension claim be worth?

Mis-sold pensions can vary considerably, so there is no set amount relating to compensation claims amounts. The level of compensation  will be determined by a number of factors including:


  • Type of pension you transferred
  • How you were misled
  • level of financial loss 
  • Whether the company/advisor involved is still trading


The value of claims could well be into thousands of pounds, so it is well worth enquiring with us. In some circumstances, the Financial Ombudsman Service (FOS) is able to order individual compensation of up to £375,000. Where the financial advisor or pensions provider has failed, compensation is capped by the Financial Services Compensation Schemes (FSCS) at a maximum of £85,000. 

Pensioner in green jumper
Claims process timelines

How long does a mis-sold pension claim take?

Mis-sold pensions can sometimes take several months, and sometimes up to a year, to reach a conclusion. Time taken can often depend on how quickly we are able to obtain the information relating to your claim, plus the complexity of the case.


Where the claim is accepted, there will usually be an offer of compensation. We will handle the whole process on your behalf and deal with the pension advisor or company. 


Some of the mis-sold pension claims we handle involve companies or advisors that have ceased trading. In these circumstances, claims can take longer as we will need to take the matter up with the FSCS if needed. Contact us today for a free consultation and a time estimate regarding your claim.

Start Your Mis-Sold Pension Claim Today

Get up to £375,000 Compensation for your Mis-Sold Pension

Office hours: 9-5 Monday to Friday

Pensions mis-selling FAQs

Here we provide answers to some of the most common questions relating to mis-sold pensions:

When a pension has been mis-sold, someone needs to be held to account, and this is where a compensation claim comes in. There is an expectation with any pension advice that the information provided should be quality advice and in the best interests of the client.  

Where bad or misleading advice has been provided (often in an attempt to secure higher commissions for the advisor) this could have led to people committing to unsuitable or risky new pension arrangements that resulted in poor performance and large losses. A mis-sold pension claim is an attempt to claw back these losses and put pension holders on a more stable financial footing.

No, not necessarily. While it will help us process your claim quicker if you are able to provide us with all the documentation you have, we know this may not always be possible. With your permission, we can obtain all the documentation relating to your pension transfer in order to ascertain whether it is a genuine case of mis-selling.

Typically there is a time limit of six years from when you were mis-sold the pension to make a claim, or three years from when you became aware of the mis-sold pension. It is therefore important that you do not delay making a claim to ensure you do not miss the deadline.


There are exceptions to these time limits put in place by the Financial Ombudsman Service (FOS). Final salary transfers are not subject to any deadlines, and if the pension provider has gone out of business, you have up to 15 years to make a claim through the Financial Services Compensation Scheme.